Cancellation & Returns


Changed your mind about your order? No worries. You may return your order within fourteen calendar days after receiving your Vito nicotine pouches.

Your Vito Nicotine Pouch can(s) must be unopened, intact, and returned to us in good condition. To initiate your return request, please fill out the Contact Us form on our website or email us at Be sure to include your order number and reason for return.

Please send your Vito nicotine pouch can to the following address:

WFZ 13/09&10, Al hamra Industrial Area,
Ras-al Khaimah UAE, 322125

Please note: We do not cover the postage cost for returns.

Once we have received your return and completed a brief inspection, we will issue a full refund for your order.

If you have any questions or require assistance regarding returns, please don't hesitate to contact us via our Contact Us form on the website or email us at We're here to help!